Delete your JackHamr account

You can delete your account at any time, from the web dashboard or from the JackHamr desktop, iOS and Android apps. This page explains how, and what happens to your data.

How to delete your account

  1. Sign in at app.jackhamr.ai or open the JackHamr app.
  2. Go to Settings → Profile.
  3. Under Delete account, choose Delete my account, type your email address to confirm (and your password, if you use one), and confirm.

Can’t sign in? Email [email protected] from the address on your account and ask us to delete it. We may ask you to verify that the account is yours.

What happens next

  • Your account is deactivated straight away: you’re signed out on every device and can no longer sign in.
  • Within 30 days we delete your account and personal data from our active systems: your profile, sign-in details, connected integrations and the content of agents and workspaces only you own.
  • Workspaces you own with other members are handed to another member rather than deleted. Workspaces you only belong to are not affected.
  • Changed your mind? Email [email protected] within those 30 days and we can restore the account.

What we keep, and for how long

  • Backups expire and are permanently deleted within a further 90 days.
  • Usage and billing logs are kept for at least 18 months for billing accuracy and dispute resolution, and invoices and payment records for as long as tax law requires.

See our Privacy Policy for details.